Our Policies

Terms and Conditions

Must be 21 or older to book a room. You will be asked to provide a valid government or state-issued photo ID at check-in for security purposes. All room rates are based on double occupancy and include breakfast each morning, afternoon refreshments, smart TVs, and WiFi.

Deposits

A one-night deposit inclusive of applicable sales tax, or 50% of your stay, whichever is greater, will secure your reservation. Your balance will be charged to the credit card on file 48 hours before your arrival. Pre-approved gift certificates may be applied to your final balance. Additional charges incurred during your stay will be charged to the credit card on file at departure.

Acceptable Forms of Payment

Visa, MasterCard, American Express, Discover, and cash are accepted as forms of payment. Personal checks are requested for payment of fees for weddings and corporate events. Read our privacy policy for credit card processing.

Cancellation Policy

– Due to our small size, cancellations affect us significantly. Guests may cancel without penalty, individual reservations before 3 pm fourteen days before the arrival day.
– Guests canceling within fourteen days of the arrival day may forfeit their deposit.
– We do not issue refunds for early departures, no-shows, or last-minute cancellations.
– If a room can be re-booked, we may issue a partial refund.
– Cancellation of any rooms booked as part of a group is subject to the contract’s cancellation policy.
– A cancellation fee of fifty dollars ($50) will be charged to any confirmed reservation that is modified or canceled.
– All holidays or special event reservations may require a 30-day notice to cancel.

Minimum Stay Requirements

A two-night minimum stay is required during all weekends throughout the year.
A three-night minimum may be required during Holidays and Special Events

Check-in

Guests may arrive from 4 pm to 7 pm for check-in.

Guests may contact Buffalo Point Retreat for an earlier or later check-in.

Early arrival is subject to availability and must be discussed in advance.

Check-out

Check-out is 11 am unless prior arrangements are made.

If the room is vacant, you may enjoy the grounds after you have vacated your room.

If any personal items are forgotten, please contact the property to request their return.

Shipping fees will be charged to your credit card on file.
Items will only be held for 30 days.

Parking

All guests are provided off-street parking (limit one guest vehicle per room) in designated spaces in the private parking lot adjacent to the property.

Additional parking is available for all guests attending special events – please inquire for details.

No Smoking

Buffalo Point is a smoke-free property, including all outdoor areas.

This restriction applies to cigarettes, cigars, e-cigarettes, and marijuana.

The fire department prohibits the use of candles, incense, and any open flame.

A $500 cleaning fee will be accessed for violation of this policy.

Pet Policy

While we love pets, we do not allow pets to stay overnight in any guestroom.

Please contact Buffalo Point Retreat directly if you are traveling with a service animal. Service animals are permitted in all areas where guests are allowed.

Children

Children age 15 and over are welcome at Buffalo Point Retreat when accompanied by their parents.  Please note that all guest rooms are double occupancy only so additional rooms will be required to book if more than two people are arriving in your group.

Group Policy

Group bookings (3+ rooms) require a 50% deposit payable via credit card and have a 30-day cancellation period, with a cancellation fee of 10% of the entire cost of your reservation deducted from your refunded deposit.

Balance is due 30 days before arrival.

Breakage or Damage to the Property

Any damage caused by guests to the property, inside or outside of your room, such as carpet stains, soiled furnishings, broken windows, or appliances, will be billed to the guest and applied to the credit card on file.